— End of Privacy Policy —
- 27130 Eucalyptus Ave, Moreno Valley, CA 92555
- 24 Hours Services - 7 Days a Week
- plumbermorenovalleyca@gmail.com
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Last updated: October 12, 2025
Pure Valley Plumbing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at https://plumbermorenovalleyca.com/ or contact us by phone, email, or in person. By using our services or accessing our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
- Contact details: name, email address, phone number, mailing address, service address, ZIP code
- Service details: job description, project specifications, referral source
- Account credentials: username and password if you register for an online account or newsletter
- Payment information: credit card number, billing address, transaction records
1.2 Information Collected Automatically
- Device and usage data: IP address, browser type/version, operating system, pages visited, time spent, referral URL
- Location data: approximate geographic region derived from IP address
- Cookies and tracking: session cookies, persistent cookies, analytics cookies (e.g., Google Analytics), advertising/retargeting cookies
1.3 Information from Third Parties
- Affiliate partners: lead details received from LeadSmart for marketing and service coordination
- Service providers: payment processors, CRM platforms, marketing tools
2. How We Use Your Information
We process your data to:
- Provide plumbing estimates, schedule appointments, and deliver services
- Process payments and send invoices
- Communicate service updates, offers, and reminders
- Improve our website, marketing campaigns, and customer experience
- Comply with legal obligations (tax reporting, warranties)
- Protect against fraud and ensure site security
3. Legal Basis for Processing
- Contract performance: to fulfill service agreements and process payments
- Legitimate interests: to optimize our operations, marketing, and security
- Consent: when you opt in to receive newsletters or promotional communications
- Legal Obligations: TaLegal compliance: to meet regulatory requirementsx, insurance, and licensing requirements
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality and analytics:
- Essential cookies for core site operations
- Analytics cookies to understand user behavior and improve content
- Advertising cookies to serve relevant promotions
You may manage or disable cookies through your browser settings, but some site features may not function properly if cookies are blocked.
5. Sharing Your Information
5.1 Service Providers
We share data with:
- Payment processors (e.g., credit card networks)
- CRM and scheduling software providers
- Email and SMS marketing platforms
5.2 Legal Requirements
We may disclose personal data when required by law, in response to legal process, or to protect our rights, property, or safety.
5.3 Affiliate Partners
As a partner of LeadSmart, we receive and share lead information to coordinate service delivery and marketing.
6. Data Retention and Security
6.1 Retention Periods
- Contact and service records: retained for up to 7 years for warranty and tax purposes
- Financial and billing records: retained for up to 7 years in compliance with California regulations
- Marketing preferences: retained until you opt out
6.2 Security Measures
- Encryption of sensitive data in transit (SSL/TLS)
- Secure data storage with access controls and regular backups
- Routine security audits and staff training on data protection
7. Your Rights and Choices
Under applicable law, you may:
- Access or obtain a copy of your personal data
- Request correction or deletion of inaccurate or incomplete data
- Object to or restrict processing for marketing purposes
- Withdraw consent where processing is based on consent
- Data Portability: Receive your data in a structured format
- Object: Opt out of direct marketing or automated decision-making
To exercise these rights, contact us via email or phone (see below). We will respond within 30 days.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us to request deletion.
9. International Transfers
Your data may be stored and processed in the United States. If you are located outside the U.S., be aware that your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ.
10. Changes to This Privacy Policy
We may update this policy periodically. The “Last updated” date at the top will reflect the revision date. Continued use of our website or services after changes indicates acceptance of the updated policy. We encourage you to review this page regularly.
11. Contact Information
For questions or requests regarding this Privacy Policy, please contact us:
Pure Valley Plumbing
27130 Eucalyptus Ave, Moreno Valley, CA 92555
Phone: (951) 556-6555
Email: plumbermorenovalleyca@gmail.com
Pure Valley Plumbing offers reliable plumbing services for homes and businesses across Moreno Valley, California.
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- Pure Valley Plumbing
- 27130 Eucalyptus Ave, Moreno Valley, CA 92555
- plumbermorenovalleyca@gmail.com
- (951) 556-6555
- Working 24 Hours Open
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